Privacy Policy

Last updated: 11.11.2025
Dahzy
1740 Neyruz, Switzerland

This Privacy Policy explains how Dahzy (“we”, “us”) collects and processes personal data when you visit our website or shop with us. It is written to comply with the Swiss Data Protection Act (DPA) and, where applicable, the EU GDPR.

If you provide personal data of others (e.g., a gift recipient), please make sure they know about this Policy and you’re allowed to share their data.

1) Controller & Contact

Controller: Dahzy, [Street + No.], [Postcode + City], Switzerland
Email: [hello@dahzy.com]
Phone: [+41 …]
If you have privacy questions or requests, contact us at the email address above.

2) What data we collect

We collect only what we need to run an online shop and support you:

  • Order & account data: name, billing/shipping address, email, phone, ordered items, order notes, chosen delivery & payment method.

  • Payment data: processed securely by our payment providers (e.g., Shopify Payments/Stripe, PayPal). We receive confirmation of payment, not your full card details.

  • Support & communication: messages you send us (email/contact form/chat), newsletter sign-ups, and your preferences.

  • Usage & device data: IP address, browser/device type, pages viewed, timestamps, basic diagnostics. We use cookies/analytics (see Section 4) to keep the shop working and improve it.

We do not intentionally collect sensitive data.

3) Why we process your data (purposes)

  • To sell & deliver products: process orders, payments, shipping, returns.

  • Customer support & communication: answer questions, send order updates.

  • Account & preferences: let you save details and see past orders.

  • Legal & security: bookkeeping, fraud prevention, enforcing our terms.

  • Analytics & improvements: understand what works on our site and improve it.

  • Marketing (optional): send newsletters if you subscribed (you can unsubscribe anytime).

Where required, we rely on your consent (e.g., newsletter). Otherwise our basis is to perform a contract, our legitimate interests (operating a secure, efficient shop), and legal obligations (tax/accounting).

4) Cookies & analytics

We use cookies and similar tech to:

  • keep your cart, remember preferences, enable checkout;

  • measure basic site performance (e.g., Shopify Analytics, optionally Google Analytics with IP masking).

You can block cookies in your browser; the shop may not work fully without essential cookies.
If you use Google Analytics, we enable IP truncation and do not use “Signals” or ad-features by default. You can opt-out via your browser settings or add-ons.

(Tip for Shopify: Online Store → Preferences → set up Google Analytics, and use a cookie banner app if you show non-essential cookies.)

5) Who receives your data (sharing)

We share data only as needed to run the shop:

  • Shop platform: Shopify (hosting, checkout, analytics).

  • Payment processors: e.g., Shopify Payments/Stripe, PayPal.

  • Logistics: carriers & fulfillment partners to deliver your order.

  • Email & marketing tools: newsletter/service emails (only if you subscribed or for order updates).

  • Professional providers: IT/support tools, anti-fraud/security, accountants where necessary.

  • Authorities/Legal: if required by law or to enforce legal claims.

These partners act as our processors or independent controllers under their own policies.

6) Transfers abroad

Some providers (e.g., Shopify, payment/IT services) may process data outside Switzerland/EEA. Where needed, we rely on adequate protections (e.g., standard contractual clauses/approved frameworks) to safeguard your data.

7) Retention

We keep data only as long as needed:

  • Orders & accounting: per Swiss law (typically 10 years).

  • Support/messages/newsletter: as long as necessary or until you unsubscribe/delete.

  • Technical logs: typically short periods unless required for security/compliance.

When no longer needed, data is deleted or anonymised.

8) Security

We use appropriate technical and organisational measures (secure hosting, encryption in transit, access controls) to protect your data against unauthorised access and misuse.

9) Your rights

Under the DPA (and GDPR if applicable), you may request:

  • access to your data,

  • correction or deletion,

  • restriction or objection (e.g., to marketing),

  • portability (where applicable),

  • withdrawal of consent (e.g., newsletter) at any time.

We may need to verify your identity. Some rights can be limited by legal obligations (e.g., accounting retention).
Contact: [hello@dahzy.com]

Supervisory authority in Switzerland: FDPIC (edoeb.admin.ch).

10) Children

Our shop is intended for adults. If you believe a child provided data without consent, please contact us; we’ll delete it where required.

11) Changes

We may update this Policy. The current version on our website applies. Material changes may be notified by email or in-store banners.